Support
Can we play without the camera?
Yes. From “Start the adventure!” you can start and reach the goal without the camera. The rewards are the same.
Do we take the phone into the bath?
No. The App is used only before and after the bath. Please leave the phone outside the bathroom. Staying in the bath longer never earns more rewards.
I forgot my PIN
On the PIN screen, tap “Forgot PIN” and enter the 4-character recovery code you wrote down to set a new PIN.
I forgot both my PIN and the recovery code
Choose “Forgot the recovery code too” and type the reset word shown on the screen to set a new PIN. Profiles, records and Friend Books are kept.
My child is disappointed to meet the same friend every day
In the parent menu, open Settings and turn on “No repeat friends”.
Where are photos saved?
Only when you choose “Save to this phone”, the photo is saved to the device’s Photos app. Nothing is sent over the internet.
How do I turn off sound or vibration?
In the parent menu, open Settings and turn Sound or Vibration off.
What is the Bath goods page?
It is a page on our official website with ideas for bath toys and goods, opened from the PIN-protected parent menu. It contains ads (affiliate links). Children cannot open it without the PIN, and no App information is sent.
Can I move records to another phone?
Not at the moment, because there are no accounts or cloud sync.
Contact
Clomli Support: support@clomli.com
Please do not send your PIN, recovery code or photos of your child.